top of page

FAQ'S + POLICIES

WHAT IF I HAVE AN ALLERGIC REACTION TO THE LASH EXTENSIONS?

While allergies are rare, it does happen. An allergy can feel itchy, swollen, red, and possibly hot. Call or text and I will remove them, no charge, immediately. Unfortunately, we do not do refunds with reactions as I have already done the work. However, if you tend to be sensitive to makeup products and adhesives we can do a free patch test 2-3 days prior to your appointment to ensure that you will not have a reaction.

WHAT IS THREADING?

Threading is a form of hair removal with a string and some magical moves by your technician. This is a great service for both men and women. The gentler alternative to waxing as the skin on the face is very delicate and waxing often takes off more than just hair!

WAXING BEFORE AND AFTERCARE?

After waxing eyebrow, upper lip or face

1. Do not touch the waxed area with your hands. The nails are a bed of bacteria and this could cause breakouts after the waxing service.

2. No tanning beds or natural sun for 24 hours before and after waxing.

3. No swimming pools, saunas, or hot tubs for 24 hours.

4. It is recommended that you do not apply makeup for 12 hours.

5. No hot showers or baths for 24 hours after waxing.

6. No scrubbing or rubbing the waxed area.

7. To relieve discomfort you may apply ice to any area that has been waxed.

8. Exfoliate skin to remove dead cells 1 to 3 times per week.

​

After waxing anywhere on the body

1. No hot shower or baths.

2. No tanning beds or natural sunlight for 24 hours.

3. No swimming pools, saunas, or hot tubs for 24 hours.

4. No heavy exercising as follicles are open and more susceptible to infection and irritation.

5. For the prevention of ingrown hairs, use a body exfoliating product or loofah mitt or sponge in a circular pattern against the hair growth pattern 2 to 3 times per week and apply moisturizing lotion. Or use a professional ingrown product available through your esthetician.

PERMANENT MAKEUP PRECARE?

PLEASE READ CAREFULLY BEFORE BOOKING YOUR APPOINTMENT. NOT ADHERING TO THESE INSTRUCTIONS CAN IMPACT YOUR HEALED RESULTS.
It is recommended to eat something before your appointment to make sure your blood sugar levels stay stable during the procedure.
No excessive alcohol or caffeine consumption 24 hours before your procedure. Alcohol and caffeine can thin the blood, which causes the skin to be hypersensitive, and bleed/bruise more easily.
Avoid sun tanning one week prior to the procedure.
Avoid blood thinning medications for 24 hours before the procedure. This includes Aspirin, Niacin (Vitamin B3), Vitamin E or Advil/Ibuprofen, fish oils tablets. Please consult your physician if this is an issue.
Eyelash extensions should be removed 3 days prior to the procedure.
No eyelash perm and/or tinting at least 3 days prior. Discontinue Retin-A one week prior to the procedure.
No Botox around the eye area 2 weeks prior.
Eyelash growth serums like Latisse bring extra circulation to the lash line area which results in more growth of hair/lashes. This can cause the skin to be hypersensitive and bleed easily. It is recommended to discontinue the use of these products at least 3-6 months before your treatment.
Do not wear any eye makeup on the day of your appointment.
If you wear contact lenses, please wear glasses on the day of your appointment. Please Note: You will be more sensitive during your menstrual cycle.

PRETREATMENT: FAQ

PMU

HEALTH CONSENT FORM TO BE FILLED OUT PRIOR TO PERMANENT MAKE UP TREATMENTS

Permanent Eyebrows Makeup in Progress
PRETREATMENT: Welcome

CONTRAINDICATIONS

Contraindications tell us if you are a candidate for our various services

PERMANENT MAKEUP

Most of these issues are not deal breakers, but product use or timing may need adjustment. If any of these apply to you, reach out to me and we will figure it out.
You may not be eligible for PMU procedures if you are;
Using growth serum - discontinue use 2 weeks prior to appointment
Pregnant/Breastfeeding 
Undergoing any type of Chemo
Accutane - within the last year
Auto-Immune Deficiency 
HIV/Hepatitis Positive 
Prior PMU in procedure area - REQUIRES CONSULT
Surgery - upcoming or recent 
Chemical Peels - within 4 weeks
Botox - within 2 weeks
Retinol/Retin-A/Vitamin A use - within 2 weeks
Psoriasis/Vitiligo/Eczema - active on face
Active Oral Herpes Breakout - must wait for any cold sores to healed
Sunburn/Severe Acne - active on face
Moles/Skin Tags - in the procedure area, some can be worked around, some cannot. If you’re not sure, please send photos.
Taking Blood Thinners
Taking Supplements - must go off any unnecessary supplements for a week prior
NSAID/Caffeine - must not use 24 hours prior
Working out - plan on not working out for the next 48 hours.
Brows:
If you plan on getting an eyelid lift, wait until after to get your brows done.
Eyeliner;
Lash extensions must be removed a day prior to your appointment, not the same day.
No lash serum use for a month prior to eyeliner, 2 weeks prior to lash enhancement.
No contacts during the procedure or the night after. Please have a ride or bring glasses.
Please come without makeup on, if possible. It's really important that your eyes aren’t already irritated from removing your makeup. The tissue is very thin and fragile.
Lips;
If you get cold sores, you must be on an antiviral two weeks prior to your appointment. If you are someone who is very sensitive to cold sores, I don’t recommend it even with the antiviral. 
Fillers must be at least a month old before I can work on your lips.
It will be asked that you do your best to hydrate and exfoliate your lips prior to your appointment.

WAXING

Waxing should not be performed on clients without obtaining a Doctors note for; hemophilia, diabetic (insulin dependent type 2), phlebitis (inflammation of large varicose veins), infectious skin or blood disease. Caution should be taken on those taking antidepressants such as Prozac (clients may be more pain sensitive), hormone therapies such as Primarin (may cause hyperpigmentation), cortisone shots and high blood pressure medication.
Facial waxing should not be performed on those clients who have any of the following conditions or treatments.
Rosacea
Sunburn
History of fever blisters or cold sores
Presence of pustules or papules as in acne skin
Recent chemical peel using glycolic, salicylic or other acid based products
Recent Botox or collagen injections (must wait 72 hours after)
Cosmetic or reconstructive surgery
Also clients on the following medications should not receive facial hair-removal treatments.
Retin-A (wax after 4-6 months), renova, hydroquinone or similar skin
thinning products
Blood-thinning medications (in case blood is drawn)
Topical or oral cortisone medication
Accutane or other acne medications (must be off medication for 6 months to 1 year).
On clients that have pink scars, broken skin, moles, pimples, skin tags or warts petroleum jelly is applied to these areas prior to waxing or in the case of eczema or psoriasis, do not wax the area affected.
Clients’ pain threshold may be affected by several factors as well, so it is helpful to remember that a client that is premenstrual, taking antibiotics or has a cold or the flu may be more sensitive. Other factors that may affect their tolerance are caffeine, recent alcohol consumption and stress.

MICRONEEDLING

Microneedling cannot be performed on those with/using;
contagious disorders (ie: cold sores, pink eye, impetigo or tinea versicolor)
blood thinner medications. Please note: common blood thinners include things such as Coumadin (aka: Warfarin), Xarelto, Plavix, Heparin, Aspirin, Pradaxa.
cardiac disease or abnormalities
undergoing chemotherapy or radiation treatments
have collagen vascular disease, vascular lesions
eczema, psoriasis or dermatitis
bleeding disorders
hormone replacement therapy
pregnancy or lactation
recent chemical peels, laser or other procedures
Accutane (wait 6 to 12 months)
active rosacea
severe telangiectasia
erythema
skin cancer
sunburn
tattoos
vascular lesions
uncontrolled diabetes (this includes people with altered sensation or have delayed healing).
fillers or Botox, wait at least 3-4 weeks

PRETREATMENT: List

Love Sybella? Leave a review on Google and/or Facebook to encourage new customers to visit! It will mean the world to our small business.

PRETREATMENT: About
bottom of page